Terms & Conditions

Agreement to Terms

By accessing and using the Note by Note website and services, you agree to be bound by these terms and conditions. Please read them carefully before making any purchase.

Products & Orders

• All prices are listed in South African Rand (ZAR)
• Prices include VAT where applicable
• Product availability is subject to change without notice
• We reserve the right to refuse or cancel any order
• Order confirmation does not guarantee product availability

Payment Terms

• Payment is required in full at the time of order
• We accept major credit/debit cards and EFT
• All transactions are processed securely
• Your financial information is never stored by us
• We reserve the right to cancel orders if payment is declined

Disclaimer of Warranties

While we strive to provide accurate product descriptions and high-quality products:

• Fragrance performance may vary based on individual body chemistry
• Product images may vary slightly from actual items
• We cannot guarantee specific longevity or sillage
• Skin sensitivity to fragrances varies by individual

Limitation of Liability

Note by Note shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business opportunities
• Allergic reactions (please test responsibly)
• Third-party website content or services